Privacy Policy

This privacy policy applies between you, the User of this Website, www.coachesinkind.com, and
Coaches in Kind C.I.C., the owner and provider of this Website.

Coaches in Kind C.I.C. takes the privacy of your information very seriously. This privacy policy applies
to our use of all Data collected by us or provided by you in relation to your use of this Website.

Please read this privacy policy carefully.

1. Definitions

1.1 In this privacy policy, the following definitions are used:
Data
collectively all information that you submit to Coaches in Kind C.I.C. via this Website. This definition incorporates, where applicable, thedefinitions provided in the Data Protection Laws;
Cookies
a small text file placed on your computer by some websites when you visit such websites to collect various information about your usageof such websites;
Data Protection Laws
all applicable laws and regulations from time to time in force relating to data protection, the processing of personal data and privacy,
including where applicable GDPR, the Data Protection Act 2018 and the Data Protection, Privacy and Electronic Communications(Amendment etc) (EU Exit) Regulations 2019;
GDPR
the General Data Protection Regulation (EU) 2016/679 as transposed into United Kingdom national law by operation of section 3 of theEuropean Union (Withdrawal) Act 2018;
Special Category Personal Data
includes personal Data revealing racial or ethnic origin, political opinions, religious beliefs, philosophical beliefs or trade union memberships; or concerning health, sex life or sexual orientation; or information about criminal convictions and offences;
Coaches in Kind C.I.C.,
we or us
Coaches in Kind C.I.C., a company incorporated in England and Wales with registered number 15369404 whose registered office is 18 Ferrers Way, Darley Abbey, Derby, DE22 2AB;
User or you
any person that accesses this Website who is not either (i) employed by Coaches in Kind C.I.C. and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to Coaches in Kind C.I.C. and accessing this Website in
connection with the provision of such services; and
Website
this Website that you are currently using, www.coachesinkind.com, and any sub-domains of this site unless expressly excluded by their own terms and conditions.

2. Interpretation

2.1 the singular includes the plural and vice versa;
2.2 references to sub-clauses, clauses, schedules or appendices are to sub-clauses, clauses,
schedules or appendices of this privacy policy and a reference to a person includes firms,
companies, government entities, trusts and partnerships;
2.3 “including” is understood to mean “including without limitation”;
2.4 reference to any statutory provision includes any modification or amendment of it; and
2.5 the headings and sub-headings do not form part of this privacy policy.

3. Scope of this privacy policy

3.1 This privacy policy applies only to the actions of Coaches in Kind C.I.C. and Users with respect
to this Website. It does not extend to any websites that can be accessed from this Website
including, but not limited to, any links we may provide to other websites or social media
platforms.
3.2 For purposes of the applicable Data Protection Laws, Coaches in Kind C.I.C. is the “data
controller”. This means that Coaches in Kind C.I.C. determines the purposes for which, and the
manner in which, your Data is processed.

4. Data collected

4.1 We may collect the following Data, which may include personal Data, from you:
4.1.1 name (this will be displayed on this Website);
4.1.2 school name (this will be displayed on this Website);
4.1.3 address (this will not be displayed on this Website, however the postcode will be used to
perform a location search on this Website);
4.1.4 whether services are face-to-face, which can be at the respective School or at our
business premises, or online, or both (this will be displayed on this Website);
4.1.5 where applicable, distance prepared to travel to a School (this will be displayed on this
Website);
4.1.6 whether services are pure non-advisory coaching/blended mentoring & coaching/both
(this will be displayed on this Website);
4.1.7 age range of children supported (this will be displayed on this Website);
4.1.8 individual or group coaching offered (this will be displayed on this Website);
4.1.9 100-word profile (this will be displayed on this Website);
4.1.10 video profile and profile photograph (this will be displayed on this Website);
4.1.11 any areas approach supports (this will be displayed on this Website);
4.1.12 any qualifications (this will be displayed on this Website);
4.1.13 any pro bono offer (this will be displayed on this Website);
4.1.14 discounted rate (this will be displayed on this Website); and
4.1.15 relevant school experience (this will be displayed on this Website).

5. Special Category Personal Data

5.1 You are requested not to upload Special Category Personal Data to this Website by way of the
integrated chat facility, however if you do so then we will process that Special Category
Personal Data only for specified, explicit and legitimate purposes, which is to provide services
to you. We will not use Special Category Personal Data for purposes that are incompatible with
the purposes for which it was collected.

6. How we collect Data

6.1We collect Data in the following ways:
6.1.1 Data is given to us by you; and
6.1.2 Data is collected automatically.

7. How we collect Data that is given to us by you

7.1 Coaches in Kind C.I.C. will collect your Data in a number of ways, for example:
7.1.1 when you contact us through this Website, by telephone, post, e-mail or through any
other means;
7.1.2 when you elect to receive marketing communications from us;
7.1.3 when you use our services;
in each case, in accordance with this privacy policy.

8. Data that is collected automatically

8.1 To the extent that you access this Website, we will collect your Data automatically, for
example, we automatically collect some information about your visit to this Website. This
information helps us to make improvements to Website content and navigation, and includes
your IP address, the date, times and frequency with which you access this Website and the way
you use and interact with its content. Please note that we do not use cookies on this Website.

9. Our use of Data

9.1 Any or all of the above Data may be required by us from time to time in order to provide you
with the best possible service and experience when using this Website. Specifically, Data may
be used by us for the following reasons:
9.1.1 internal record keeping;
9.1.2 improvement of our products / services; and
9.1.3 transmission by email of marketing materials that may be of interest to you;
9.2 We may use your Data for the above purposes if we deem it necessary to do so for our
legitimate interests. If you are not satisfied with this, you have the right to object in certain
circumstances (see the section headed “Your rights” below).
9.3 We may also collect, use and share aggregated Data such as statistical or demographic Data for any purpose. Aggregated data could be derived from your personal Data but is not considered
personal data in law as this data will not directly or indirectly reveal your identity. However, if
we combine or connect aggregated data with your personal Data so that it can directly or
indirectly identify you, we treat the combined data as personal data which will be used in
accordance with this privacy policy.

10. Marketing

10.1 With your permission and/or where permitted by law, we may use your personal data for
marketing purposes, which may include contacting you with information, news, and offers on
our services and carefully chosen third party organisations. We will always work to fully protect
your rights and comply with our obligations under GDPR, and you will always have the
opportunity to opt-out. We will always obtain your express opt-in consent before sharing your
personal data with third parties for marketing purposes and you will be able to opt-out at any
time by following the opt-out links on any marketing message sent to you. You have the right
to withdraw consent to marketing at any time by using the ‘unsubscribe’ link in our marketing
emails. We may ask you to confirm or update your marketing preferences if you ask us to
provide further services in the future, or if there are changes in the law, regulation, or the
structure of our business. We will always treat your personal data with the utmost respect and
never sell it or share it without your consent with other organisations for marketing purposes.

11. Who we share Data with

11.1 We may share your Data with the following groups of people for the following reasons:
1. our employees, agents and/or professional advisors – in order to provide services;
2. relevant authorities – if necessary, to facilitate the detection of crime;
in each case, in accordance with this privacy policy.

12. International Transfer

12.1 Under Data Protection Laws, we can only transfer your personal data to a country or
international organisation outside the United Kingdom where:
1. the United Kingdom government has decided the particular country or international
organisation ensures an adequate level of protection of personal data (known as an
‘adequacy decision’);
2. there are appropriate safeguards in place, together with enforceable rights and
effective legal remedies for data subjects; or
3. a specific exception applies under Data Protection Laws.

13. Keeping Data secure

13.1 We will use technical and organisational measures to safeguard your Data, for example:
1. access to your account is controlled by a password and a user-name that is unique to
you; and
2. we store your Data on secure servers.
13.2 If you suspect any misuse or loss or unauthorised access to your Data, please let us know
immediately by contacting us via this e-mail address: rachael@coachesinkind.com.
13.3 If you want detailed information from Get Safe Online on how to protect your information
and your computers and devices against fraud, identity theft, viruses and many other online
problems, please visit www.getsafeonline.org. Get Safe Online is supported by HM
Government and leading businesses.

14. Data retention

14.1 Unless a longer retention period is required or permitted by law, we will only hold your Data
on our systems for the period necessary to fulfil the purposes outlined in this privacy policy or
until you request that the Data be deleted.
14.2 Even if we delete your Data, it may persist on backup or archival media for legal, tax or
regulatory purposes.

15. Your rights

15.1 You have the following rights in relation to your Data:
15.1.1 Right to access – the right to request (i) copies of the information we hold about you at
any time, or (ii) that we modify, update or delete such information. If we provide you
with access to the information we hold about you, we will not charge you for this, unless
your request is “manifestly unfounded or excessive.” Where we are legally permitted to
do so, we may refuse your request. If we refuse your request, we will tell you the
reasons why.
15.1.2 Right to correct – the right to have your Data rectified if it is inaccurate or incomplete.
15.1.3 Right to erase – the right to request that we delete or remove your Data from our
systems.
15.1.4 Right to restrict our use of your Data – the right to “block” us from using your Data or
limit the way in which we can use it.
15.1.5 Right to data portability – the right to request that we move, copy or transfer your Data.
15.1.6 Right to object – the right to object to our use of your Data including where we use it for
our legitimate interests.
15.2 To make enquiries, exercise any of your rights set out above, or withdraw your consent to
the processing of your Data (where consent is our legal basis for processing your Data), please
contact us via this e-mail address: rachael@coachesinkind.com.
15.3 If you are not satisfied with the way a complaint you make in relation to your Data is
handled by us, you may be able to refer your complaint to the relevant data protection
authority. For the UK, this is the Information Commissioner’s Office (ICO). The ICO’s contact
details can be found on their website at https://ico.org.uk/.
15.4 It is important that the Data we hold about you is accurate and current. Please keep us
informed if your Data changes during the period for which we hold it.

16. Links to other websites

16.1 This Website may, from time to time, provide links to other websites. We have no control
over such websites and are not responsible for the content of these websites. This privacy
policy does not extend to your use of such websites. You are advised to read the privacy policy
or statement of other websites prior to using them.

17. Cookies

17.1 Please note that we do not use cookies on this Website.

18. Changes of business ownership and control

18.1 Coaches in Kind C.I.C. may, from time to time, expand or reduce our business and this may
involve the sale and/or the transfer of control of all or part of Coaches in Kind C.I.C.. Data
provided by Users will, where it is relevant to any part of our business so transferred, be
transferred along with that part and the new owner or newly controlling party will, under the
terms of this privacy policy, be permitted to use the Data for the purposes for which it was
originally supplied to us.
18.2 We may also disclose Data to a prospective purchaser of our business or any part of it.
18.3 In the above instances, we will take steps with the aim of ensuring your privacy is protected.

19. General

19.1 You may not transfer any of your rights under this privacy policy to any other person. We
may transfer our rights under this privacy policy where we reasonably believe your rights will
not be affected.
19.2 If any court or competent authority finds that any provision of this privacy policy (or part of
any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the
extent required, be deemed to be deleted, and the validity and enforceability of the other
provisions of this privacy policy will not be affected.
19.3 Unless otherwise agreed, no delay, act or omission by a party in exercising any right or
remedy will be deemed a waiver of that, or any other, right or remedy.
19.4 This Agreement will be governed by and interpreted according to the law of England and
Wales. All disputes arising under the Agreement will be subject to the exclusive jurisdiction of
the English and Welsh courts.

20. Changes to this privacy policy

20.1 Coaches in Kind C.I.C. reserves the right to change this privacy policy as we may deem
necessary from time to time or as may be required by law. Any changes will be immediately
posted on this Website and you are deemed to have accepted the terms of the privacy policy
on your first use of this Website following the alterations. 
You may contact Coaches in Kind C.I.C. by email at rachael@coachesinkind.com